Wing and A Prayer Angelic Creations guarantees 100% satisfaction and we stand behind our products. You can shop online with complete confidence. We are proud of the products we offer, and want you to be completely satisfied with our quality and service.
Our returns policy is simple: if you aren't satisfied, you can return any product (excluding special order items) in brand new condition within 30 days for a full refund or exchange credit, excluding shipping costs. If the return or exchange is due to our error (mis-shipment, etc), we will also credit you for your shipping costs.
Our 30-day returns policy is extended during the Christmas holiday to allow for early holiday gift shopping: any purchase from November 1 through December 31 may be returned or exchanged prior to January 31 of the following year.
- All returned items must be in their original packaging and in brand new condition to receive a full refund.
- Shipping charges are not refundable, unless the return is due to our error or damage in transit. Return postage is the responsibility of the customer.
- If you are in a hurry for an exchange, we recommend you order the new item online or by phone and send the unwanted item back as a return. Turnaround times on exchanges may be 2-3 weeks from the date you ship to us.
- We cannot accept any return beyond 30 days* after you received it.
*All returns are examined to confirm the return reason. Upon review you will receive an exchange, merchandise credit or refund according to our findings.
To ensure proper credit, returns MUST be shipped to the following address:
Wing and a Prayer Angelic Creations, Inc
25 Telser Road #337
Lake Zurich, IL 60047
We want you to be completely satisfied with our products so you will be happy to share your shopping experience with family and friends.
Please contact firstname.lastname@example.org for further assistance.